Conversational AI is a branch of artificial intelligence that deals with the natural language processing and generation of human-like responses. It enables humans to interact with machines in a natural and human-like way. Conversational AI is used in customer service, sales, and marketing. The goal of conversational AI is to create technology that can understand and respond to the human conversation in a way that is natural and engaging. Conversational AI refers to power chatbots and other digital assistants.

It is also used in various applications, such as customer service, virtual assistants, and chatbots.

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Conversational AI is used to create virtual assistants, such as Siri and Alexa, and is becoming popular in customer service and other industries.